Review the member's selling feedback.
Click their feedback rating. This shows other items they've sold recently and comments from previous buyers.

Carefully read the item description and answers to questions.
Before you bid you need to know exactly what is being auctioned -including any free accessories, the age and condition of item and even why it's being sold. Poor english may indicate that the

seller is overseas or that you may struggle to understand each other.

Ask your own questions and ensure the seller answers them. Lots of unanswered questions may be a danger sign.

Be very careful of sellers who bypass the auction process.
Transactions conducted outside of Sell2make have a much lower chance of being resolved if they go wrong.

Check the postage costs. Postage typically costs extra and will vary greatly based on the item and your distance from the seller. Make sure you understand the postage costs before bidding. If the seller will let you pick up, we suggest you do.

Get a phone number. If you are the winning bidder on a higher value item, ask the seller for a phone number in case you need to call them.

Keep all payment details and emails exchanged with the seller.
These details will help us locate the seller if things go wrong.

If something does go wrong...

Most problems are the result of either poor communication or differing expectations between the buyer and the seller.

Stay in contact with the seller and ensure you understand when to expect delivery. Sellers will typically wait for payment to clear before shipping goods, which can take a couple of days or longer on weekends and bank holidays. Delivery itself can reasonably take another 2-4 business days meaning a possibility of seven days or more between paying and receiving goods.

Frequently buyers and sellers may not be receiving one another's emails due to spam filters or email filtering. Check your junk or bulk email folders.

If you have paid and the seller isn't responding to your emails, place a neutral or negative feedback on the seller. This should prompt them into action and serves to warn other buyers.

If you still can't contact the seller after several days, or think you are the victim of fraud, please contact us immediatly.

The vast majority of problems reported to us resolve themselves through good communication and patience.So be patient, use your common sense.

Happy trading!